Swavelink support

How can we help?

Find clear, practical guidance for using the Swavelink mobile app.

Getting started

Create your account, verify email, choose categories, and arrive safely in the feed.

Feed and discovery

Browse posts, search accounts, open profiles, and discover content from people and pages.

Create posts

Publish photos, videos, audio, PDFs, and product-linked posts from a profile or page.

Profiles and pages

Manage your personal profile, create pages, switch identity, and edit page information.

Shop, cart, and orders

Browse products, manage listings, add to cart, and confirm orders.

Messages and notifications

Chat, receive shared posts, follow activity, comments, likes, and order updates.

Safety, privacy, and account

Control language/theme, block profiles, reset saved feed data, sign out, or request deletion.

Troubleshooting

Resolve login, password, permissions, loading, notification, and media issues.

Guide

Getting started

Create your account, verify email, choose categories, and arrive safely in the feed.

Create or access your account

Open Swavelink and use Login or Create New Account. After registration, verify your email address when the app asks for confirmation.

Complete profile and categories

After authentication, add the requested profile information and choose the categories that match the kind of content, pages, and trade topics you want to discover.

Use Swavelink as a guest

Some public content can appear before you sign in. Protected actions ask you to authenticate and then return you to the right place.

Guide

Feed and discovery

Browse posts, search accounts, open profiles, and discover content from people and pages.

Understand the main tabs

The bottom navigation includes Home, Post, Shop, and Messages. Home shows the feed, Post opens the composer, Shop opens products, and Messages opens conversations.

Search and profile discovery

Use Search to find people, pages, and content. Open a profile or page to view public activity, posts, products, and relationship actions.

Media playback

Swavelink supports video, audio, photos, and documents. Audio can continue in the mini player while you move around the feed.

Guide

Create posts

Publish photos, videos, audio, PDFs, and product-linked posts from a profile or page.

Create a new post

Tap Post from the bottom navigation. You can write text and add supported media such as photos, video, audio, or a PDF.

Attach products to a post

When posting from a page that owns products, you can attach products so a social update can lead to shopping.

Use drafts

If a post is not ready, save it as a draft when the app offers that option and reopen it later from the post workflow.

Guide

Profiles and pages

Manage your personal profile, create pages, switch identity, and edit page information.

Edit your profile

Open profile settings to update personal details, language, theme preference, and account-related settings.

Create and manage pages

Pages can represent businesses, shops, creators, organizations, or community projects. Open My Pages to create, edit, or switch into a page.

Switch between account and page

Use the profile switcher to act as your personal profile or as one of your pages. The active identity affects posts, messages, products, and notifications.

Guide

Shop, cart, and orders

Browse products, manage listings, add to cart, and confirm orders.

Browse products

Open Shop to browse products. Product screens show details such as name, price, photos, description, condition, stock, and seller information.

Add products to cart

Choose a product and add the quantity you want to your cart. Review items before confirming an order.

Sell from a page

Switch into a page before adding or managing products. Page-owned products can appear in the shop and be attached to posts.

Confirm an order

From the cart, continue to confirmation and provide the required order details. Updates may appear in messages and notifications.

Guide

Messages and notifications

Chat, receive shared posts, follow activity, comments, likes, and order updates.

Use messages

Open Messages to view conversations. Swavelink supports direct text messages and shared content such as posts, products, audio, and order updates.

Read notifications

Notifications help you track comments, likes, follows, messages, and important activity. Opening one takes you toward the related item when possible.

Page messaging

When a page is active, message and notification state can belong to that page identity. Switch back for personal conversations.

Guide

Safety, privacy, and account

Control language/theme, block profiles, reset saved feed data, sign out, or request deletion.

Block or unblock profiles

Use blocked profile settings to review accounts or pages you have blocked. Unblock only when you are ready to receive activity again.

Change language and theme

Open profile settings to choose the app language and theme so the mobile experience is comfortable for repeated use.

Sign out or delete account

Use Sign Out to leave the current session. For account deletion, use the deletion page or contact support.

Guide

Troubleshooting

Resolve login, password, permissions, loading, notification, and media issues.

I cannot log in

Check your email and password, then use Lost Password if needed. If you recently registered, complete email verification first.

Media or products are not loading

Check your connection and reopen the screen. Large video, audio, PDF, or product media can take longer on slow networks.

Notifications are missing

Confirm notification permission is enabled on your phone, and check whether you are acting as your profile or as a page.

Need more help?

Contact Swavelink support with your account email, the screen where the issue happened, and a short description of the problem.